KRS Property Services
ABN: 99488087753
Elective Date: 24th June 2026
Privacy Policy
KRS Property Services (“we”, “us”, “our”) is committed to protecting your privacy and handling your
personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when providing real estate services.
1. Who We Are
KRS Property Services is a sole trader real estate business operating in Australia and providing services including:
Residential and commercial property sales, Property management, Leasing services, Appraisals and market assessments, General real estate agency services.
2. What Personal Information We Collect
We may collect personal information including:
Identification Information
Full name, Date of birth, driver’s licence details, passport details, 0ther identification documents
Contact Information
Residential address, postal address, telephone numbers, email address
Financial Information
Bank account details, Rental payment information, Income and employment details, Credit and reference information
Property Information
Property ownership details, Tenancy information, property inspection reports, maintenance and repair records
Business Information
Company names, ABN/ACN details, Trust information
Digital Information
Website usage information, IP address, cookies and analytics data
3. How We Collect Personal Information
We collect personal information directly from you when you:
Enquire about our services, buy, sell or lease property through us, submit a tenancy application, sign an agency agreement, contact us by phone, email or in person or visit our website
We may also collect information from:
Property owners and tenants, Referees and employers, Government agencies, Credit reporting bodies, Service providers and contractors, publicly available sources, real estate databases.
4. Why We Collect Personal Information
We collect, hold and use personal information to: Provide real estate services; assess tenancy applications, manage rental properties, conduct property inspections, arrange maintenance and repairs, facilitate property sales and purchases, verify identity, comply with legal obligations, communicate with clients and customers, resolve disputes and complaints, improve our services.
5. Disclosure of Personal Information
We may disclose personal information to:
Property owners and landlords, purchasers and vendors, tenants and prospective tenants, tradespeople and contractors, solicitors and conveyancers, financial institutions, government and regulatory authorities, credit reporting agencies, tenancy databases where permitted by law, professional advisers including accountants and lawyers, technology and software service providers.
We will only disclose personal information where authorised by law or where reasonably necessary to provide our services.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures may include:
Password-protected systems, secure cloud storage, restricted access to records, secure disposal of documents, staff and contractor confidentiality obligations.
While we take reasonable precautions, no method of transmission over the internet is completely secure.
7. Direct Marketing
We may use your personal information to provide information about:
Properties for sale or lease, market updates, real estate services, industry news and updates; you may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe facility in electronic communications.
8. Website and Cookies
Our website may use cookies and analytics tools to improve functionality and understand visitor behaviour.
You can adjust your browser settings to refuse cookies; however, this may affect website functionality.
9. Overseas Disclosure
Some of our technology providers may store information on servers located outside Australia. Where personal information is disclosed overseas, we will take reasonable steps to ensure that recipients handle the information in a manner consistent with Australian privacy laws.
10. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
Requests should be made in writing using the contact details below. We may refuse access in certain circumstances permitted by law.
11. Retention of Information
We retain personal information for as long as necessary to:
Provide our services, meet legal and regulatory obligations and to resolve disputes.
Enforce agreements
When personal information is no longer required, it will be securely destroyed or de-identified where appropriate.
12. Complaints
If you believe we have breached your privacy rights, please contact us in writing.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the:
Office of the Australian Information Commissioner (OAIC)
Office of the Australian Information Commissioner
Phone: 1300 363 992
13. Contact Us
KRS Property Services
Attention: Privacy Officer – Kim Sepos
Address: PO Box 9, Stroud NSW 2425
Phone: 0427 949336
Email: kim@krsproperty.com.au
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal
requirements or services.
The current version will always be available upon request and, where applicable, on our website.
Last Updated: 24.06.2026
Version: 2.0